To justify the investment, AI must do more than boost productivity; it will need to unlock new sources of growth and value.

As AI infrastructure investment accelerates, the world must confront the next challenge: whether the economic value created ...

China’s manufacturing scale, speed, and ecosystem density are changing how industries innovate, commercialize, and scale.

AI adoption has surged, but value realization has not. Value comes from rebuilding systems and teams around the customer, not the technology.

In 2009 Michelle Zatlyn co-founded Cloudflare, a tech startup that powers 45% of all Fortune 500 companies through solving problems that were keeping their leaders up at night. The surprising thing is ...

NEW YORK – April 15, 2024 – While Bain & Company estimates more than a third of large organizations are undergoing business transformations at any given time, new research from the firm shows only ...

Bain & Company and Fetch Rewards evaluated how incentives affect customer value for consumer packaged goods (CPG) and retail brands. CPG rewards delivered a net return of 7.2 times spending and a 20.7 ...

The financial services firm USAA prizes its relationships with customers and consistently earns the highest customer loyalty scores in the industry for both US banking and insurance businesses. The high ...

The way people and companies do their banking is evolving rapidly. Bain’s collection of video interviews with exceptional executives of banks, fintechs, and investment firms provides valuable insights ...

Karim Shariff is a member of our Construction & Building Products, Real Estate, and B2B practices. He has nearly three decades of management consulting experience advising clients and government ...

Strategic workforce planning (SWP) starts with where the business needs to be in six years and works backward to define the talent required to get there. Unlike annual headcount budgeting, SWP ...