We built an AI agent for ServiceNow. The real pain points were narrower than our roadmap assumed

Experimenting with conversational AI has allowed our team to spend less time navigating dashboards, analyzing records, and ...

Top ServiceNow exec on clients delivering life-changing results with AI agents—and he's seeing it now at Standard Chartered

Paul Fipps, ServiceNow president of global customer operations, told Fortune’s AIQ Summit some clients “can’t rely on humans” ...
Capgemini

Iberdrola drives its PPM transformation for Digital Organizations with support from Capgemini and ServiceNow

Together with Capgemini, Iberdrola consolidated a global PPM ecosystem based on ServiceNow, modernizing digital portfolio management and accelerating decision-making Client challenge: Iberdrola ...
calcalistech

ServiceNow acquires Israeli AI startup Sweep in deal estimated at hundreds of millions

ServiceNow has acquired Israeli startup Sweep in a deal estimated to be worth hundreds of millions of dollars, another major move by the enterprise software giant to expand its push into artificial ...
BleepingComputer

ServiceNow warns of three max severity security vulnerabilities

ServiceNow released security patches for three new maximum-severity AI Platform vulnerabilities that can be exploited in code injection, SQL injection, and privilege escalation attacks. The ServiceNow ...
Forbes

Serval Wants To Replace ServiceNow With AI That Builds Enterprise Automation

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. This voice experience is generated by AI. Learn more. This ...
TechCrunch

ServiceNow bets $40 million on Indian banking software specialist to expand its financial services push

ServiceNow, the U.S. enterprise software company known for automating workflows like IT service management and HR operations, is betting on an Indian banking software specialist to deepen its push ...
CNBC

ServiceNow CEO defends the company's relevancy, touting a kill switch for rogue AI agents

Monday - Friday, 6:00 - 7:00 PM ET ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI agents. McDermott said ServiceNow's ...
pymnts

SMBs Swap Pricey SaaS Contracts for AI-Built Apps

Five startups and small companies with staff ranging from 20 to 70 people ended contracts with Salesforce and HubSpot over the past six months in favor of applications they built themselves using AI ...
The Motley Fool

Why ServiceNow Stock Dropped 20% in June

As a category, software-as-a-service (SaaS) stocks have been falling as the market recognizes that agentic AI can be used to accomplish many of the tasks they're used for for free or more ...
IBM

IBM and ServiceNow Expand Collaboration to Unlock Enterprise Data for AI at Scale

ARMONK, N.Y., and SANTA CLARA, Calif. - June 11, 2026 - IBM (NYSE: IBM) and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced an expanded collaboration to address ...