The impact of using AI to guide patient care or operational processes depends on the interplay between the AI model’s output, the decision-making protocol based on that output, the capacity of the ...

Although, not everyone agrees on exactly what or how to measure it, patient satisfaction has become an integral part of the current health care delivery system. This article appeared in NEJM Catalyst ...

The NEJM Catalyst Insights Council is a qualified group of executives, clinical leaders, and clinicians at organizations worldwide who are directly involved in health care delivery. Council members ...

Leaders at Civica Rx have developed a potentially disruptive health care business model that enables private-sector efficiency and public-sector societal equity at scale. The growth of the Civica Rx ...

A targeted Covid-19 vaccination outreach program tailored to the needs of marginalized communities in New York City closed a dramatic disparity in vaccination rates and brought them almost to parity ...

The growth of online medical consultations by physicians at both public and private hospitals in China has the potential to improve access and efficiency, but the developments also present challenges.

An innovative transgender health care program at Kaiser Permanente Northern California augments traditional medical care with the addition of holistic support for social transition. For transgender ...

Patients with cancer spend considerable time commuting to, waiting for, and receiving health care. Patient-reported outcomes have been collected electronically to monitor patients for toxicity related ...

Geisinger’s program of providing free food as a treatment for diabetes yields improved outcomes for patients while reducing the cost of care.

Healthcare risk management comprises the systems and processes employed to uncover, mitigate, and prevent risks in healthcare institutions. Understand its purpose, elements, the risk manager’s role, ...

Telehealth: The delivery of health care, health education, and health information services via remote technologies. Read about telehealth technologies, services, and reimbursement issues. This article ...

Over 5 years, an initiative by leaders at Atrius Health has contributed to a reduction of messages, and it reflects and builds on their team-based care model for adult primary care.