For many managed service providers, communications represents an opportunity hiding inside an existing customer relationship.

When I spoke with AireSpring’s John Young this past August at the Telarus Partner Summit in Dallas, the proposed combination ...

Artificial intelligence is becoming part of childhood through homework tools, games, connected toys, recommendation systems ...

A security alert is useful when a team can understand what it means and act in time. That becomes harder when the alert ...

A company can build an AI assistant that knows its products, connects to its systems and responds in seconds. Then a customer ...

ITEXPO exhibitor Granite Telecommunications built its early reputation by tackling a problem that was easy to describe but difficult to manage: large organizations with thousands of analog lines, ...

The central cloud computing question for many organizations is no longer whether to use the cloud. It is which cloud model should support each application, what it should cost and who has the ...

Data centers are the physical infrastructure behind cloud computing, financial services, communications, health care, AI and much of the modern economy. Concerns about electricity, water and noise ...

The new Service Assurance Ticketing API allows enterprises to manage GTT incident and service request tickets from their existing systems. Webhooks provide real-time updates across GTT networking, ...

A neighborhood pizza restaurant may make an excellent product. For much of the past several decades, however, that was not enough to compete with a national chain. The large chain had television ...

The competition between the United States and China is often described as though both countries are racing toward a single finish line: the creation of the world’s most capable artificial intelligence ...

For years, cybersecurity was treated as something adjacent to infrastructure. Power systems, emergency communications, public agencies, manufacturing sites, transportation networks, and cloud ...