Salesforce on Wednesday announced Salesforce Learning Paths, a new feature that integrates personalized learning content directly into employees’ daily workflows on the Salesforce platform. The new ...

Salesforce and NVIDIA unveiled Koa at Dreamforce 2026, a CRM reasoning model trained on synthetic scenarios built from 27 years of enterprise CRM expertise.

Koa uses synthetic data and decades of CRM knowledge to support complex workflow tasks across multiple industries.

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

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As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...