Salesforce acquires AI agent firm Fin for $3.6 billion, adding a customer service agent that resolves 76% of support queries ...

Salesforce stock falls and is on pace to close lower for a record 14th consecutive session.

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce planning, and rollout.

Salesforce is undervalued as Agentforce turns it into an AI digital labor platform via Slack. Explore growth drivers, ...

The Salesforce Agentforce Prospecting Agent reads verified ZoomInfo intelligence through GTM.AI as the GTM context layer underneath every ...

Artificial intelligence agents are no longer a pilot project for Salesforce, but a key driver for the software behemoth. "Salesforce has never been more essential to our customers. We are the number ...

An analyst reiterated his very sunny outlook on the CRM king's future.

Salesforce, the leading global AI CRM, has announced an expanded agencywide transformation initiative with the U.S. Department of Transportation (USDOT). Salesforce is already modernizing core ...

Salesforce Inc. is attempting to tackle the growing challenge of artificial intelligence “agent sprawl” through the latest expansion of MuleSoft Agent Fabric, aiming to rein in the unchecked ...

If 2025 was the year of experimentation and pilots with agentic artificial intelligence, then 2026 is shaping up to be the year when agents find a permanent home in enterprise operations. Use cases ...