25 percent of new customer orders are attributable to CaaS--compared to just 5 percent in 2009. Here in San Antonio at Interactive Intelligence's annual partner meeting the big story is Communications ...

Spanlink helps Interactive go up-market and Interactive Intelligence gives Spanlink an attractive mid-market play. OK, so perhaps the headline is a little strong. And I have to admit that these ...

(Reuters) - Interactive Intelligence Group Inc, a U.S. provider of software and services for call center operators, is exploring strategic alternatives, including a potential sale, according to people ...