Apple last year updated its online store with a new feature called “Shop with a Specialist over Video.” As the name suggests, it lets customers connect with an Apple Specialist using one-way video ...

Apple today updated the Apple Store app to introduce a more personalized For You experience, which offers up more relevant product and service suggestions along with more information on what you can ...

Shopping in a physical Apple Store has always been about a unique customer experience. From the moment you enter the business, you'd get precise information regarding a product, and a very helpful and ...

Apple wants you to pay for hairline crack repairs now. Apple just made a major change to its standard warranty terms for the iPhone and Apple Watch. Going forward, the company will no longer cover a ...

Think you know everything about the Apple Store? Discover the hidden rules, employee perks, and some other secrets only employees know.

There has been no shortage of retailers closing locations over the last few years as consumer behaviors shift online and foot traffic at brick-and-mortar stores continues to decline for many chains.